PCN Wiki

I have a problem using PCN resources! How can I get help?

You can get help several ways:

* Check the Wiki either by navigating it or using the search box on the top right
* See Item 1
* Send an email describing your trouble to
* Fill out an online trouble request at
* Or drop in to the front room of 394, and a PCN consultant can help you with your problem in person.
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Note that while we cannot provide support for self-maintained or unsupported workstations, use the following information as a guide for your workstation.

You also are expected to be aware of and follow the SecurePurdue Guidelines
and University IT policies.
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Note that while we cannot provide support for self-maintained or unsupported workstations, use the following links as a guide for your workstation.

Unsupported Linux Workstation Guide
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Sometimes even if all of the settings are correct, PAL2.0 will still fail to acquire a correct DHCP lease. This could be deceptive, because AIRLINK may display that it's connected to PAL2.0 while retaining PAL-INSTRUCTIONS IP. This will prevent you from browsing.
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What's a disk quota?

Users of PCN Unix systems do have quotas for their home directories. The disk quota is a limit to how much you can store in your home directory. This ensures that we have sufficient storage for everyone in the building.

* Physics Faculty have a 2 GB quota
* Physics Staff/Students have a 600 MB quota
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