PCN Wiki

I have a problem using PCN resources! How can I get help?

You can get help several ways:

* Check the Wiki either by navigating it or using the search box on the top right
* See Item 1
* Send an email describing your trouble to
* Fill out an online trouble request at
* Or drop in to the front room of 394, and a PCN consultant can help you with your problem in person.
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Note that while we cannot provide support for self-maintained or unsupported workstations, use the following information as a guide for your workstation.

You also are expected to be aware of and follow the SecurePurdue Guidelines
and University IT policies.
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Note that while we cannot provide support for self-maintained or unsupported workstations, use the following links as a guide for your workstation.

Unsupported Linux Workstation Guide
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Sometimes even if all of the settings are correct, PAL2.0 will still fail to acquire a correct DHCP lease. This could be deceptive, because AIRLINK may display that it's connected to PAL2.0 while retaining PAL-INSTRUCTIONS IP. This will prevent you from browsing.
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What's a disk quota?

Users of PCN Unix systems do have quotas for their home directories. The disk quota is a limit to how much you can store in your home directory. This ensures that we have sufficient storage for everyone in the building.

* Physics Faculty have a 2 GB quota
* Physics Staff/Students have a 600 MB quota
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Overview

PCN has resources available to all Microsoft Windows users. However these programs are only guaranteed by PCN to work on PCN maintain computers. If your computer is not supported by PCN you may still uses these resources but only use these resources at your own risk. These resources at PCN are group into two catagories:
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This document will provide directions on how to print eps files through lpr.

Background

Eps (Encapsulated PostScript) is a file standard which many applications use (typically for graphs). On our older backend server hardware, .eps files used to just print without any thought. However, due to recent server upgrades, these files no longer print. Printers which have cover-pages enabled print the cover page, but no actual data. The reason for this is that the newer server software properly ha…
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Exchange Users

PCN recommends that Windows exchange users use Outlook in order to utilize all the features.

Instructions for configuring other mail clients to access Exchange via IMAP can be found here

Mailhub (Webmail) Users

To set up a webmail account click here
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Guests of Purdue Faculty may be given temporary PAL access at the request of the Faculty member.

In order to fulfill the request, PCN will need the following information:

* Guest's Full Name

* Guest's E-Mail Address

* Guest's Phone Number

* Dates of Guest's stay

* Sponsoring Faculty Member's Name
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This document provides basic information on the ITaP Exchange 2007 Migration and how it affects Physics users.

What is it?

* Exchange 2007 is an upgraded server system that Exchange users are being moved to over the coming weeks. If you previously used to check your webmail, then this change affects you. If, however, you used or Physics SquirrelMail, then you are not part of this change.
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