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wiki:software:windows_systems:printing_errors [2009/08/04 10:40] 127.0.0.1 external edit |
wiki:software:windows_systems:printing_errors [2009/08/04 12:27] (current) Keith A McDermott Formatting fixes |
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| + | ====== Printing Issues ====== | ||
| + | This page applies to anyone receiving any sort of error while trying to print, be it self-supported machine, or one of ours. | ||
| + | |||
| + | ===== Problem ===== | ||
| + | |||
| + | The problem is that gutenberg was recently updated which houses all printers for the department. This provides newer software versions which provide newer features and functionality, however this also seems to have caused an error with older hosts. | ||
| + | |||
| + | |||
| + | |||
| + | ===== Solution ===== | ||
| + | |||
| + | - Remove\Delete all of your departmental printers from 'Faxes and Printers' list. | ||
| + | - Go to Start>Run> type in //\\gutenberg.physics.purdue.edu// | ||
| + | - In the log-in screen, make sure it follows format as follows:<code>ONEPURDUE\your username | ||
| + | Password: your password</code> | ||
| + | - After logging in, double click on the printers you wish to use, click yes, and they should be installed and working now. | ||